Frequently Asked Questions
Frequently Asked Questions
All you need to do is upload a clear photo of your pet, choose the style you like best (realistic, fun, real, festive, etc.), and place your order.
Our professional photography and illustration team works alongside artificial intelligence to create a unique, high-quality portrait of your pet. We'll send you a preview for your approval, and you can request adjustments until you're completely satisfied.
Use a well-lit photo where your pet's face and eyes are clearly visible. Avoid blurry, dark photos, or photos where the animal is turned away.
📸 Tip: Eye-level photos give the best results.
The average time is 24 to 48 hours for digital files.
Physical products (poster, canvas, or frame) may take an additional 5–10 business days to arrive.
Yes. We offer unlimited revisions until you are 100% satisfied.
Just tell us what details you'd like to adjust (color, expression, background, etc.).
You will receive more than 10 digital sizes in high resolution (300 DPI) , ready to print or share on social networks.
🖼️ Physical options available (upon request):
Poster: A5, A4, A3, A2, 30×40 cm, 40×50 cm, 50×70 cm
With frame: 21×30 cm (A4), 30×40 cm, 40×50 cm, 50×70 cm
Canvas: 30×40 cm, 40×50 cm, 50×70 cm, 60×80 cm
We accept credit/debit cards, PayPal, and Apple Pay .
Payments are secure and encrypted.
